Ektron by AKI for Manufacturers and Distributors gives you the power to reduce costs and increase efficiencies while providing better service and information availability to customers, partners, vendors, suppliers and internal staff.
Product Catalog
Let your prospects and customer easily search and browse your products to find what they need. Browse and search by category, feature, and industry application. You can even link to related and suggested products. Easily manage associated pictures, brochures, application notes, spec and data sheets and allow updates/versioning directly by your engineering, marketing and customer service departments. Oh yeah, if you'd like to sell your products directly, Ektron has built-in ecommerce!
Dealer Portal
Support your dealers and product reps with online access to information that helps them sell your products. Provide a login to your dealers for private access to price lists, marketing collateral, specials and promotions. You can even integrate with you back office systems for order inquiry, purchasing, inventory availability.
Sales & Marketing
Increase market position and sales by providing informative, current and useful information about your products. Manage customer list and testimonials with links to case studies that showcase your products. Publish application notes, manuals, specifications and sales documentation so your customer fully understand the capabilities of your product and service offerings. Promote specials and product announcements that keep your customers up to date.
Customer Support
Support your customers and their adoption, use and satisfaction of your products with built-in technical forums and blogs. Provide technical and support documents, file downloads, RMA and other form. Create a user community to build and strengthen your user base.
Product / Design Groups
Use Team groups and social networking to collaborate and share information to support your product development cycle with message/idea boards, announcements, and calendars. Create document work areas with review, approve, publish workflow and version control.
Intranet & Corporate
Manage and coordinate internal activities and give your employees the power to produce. Publish manufacturing specifications, material safety sheets, process and best practices. Integrate performance dashboards and metrics to monitor your complete operation.